User Guide

About our shop: "A special place to find and nurture a valuable pair of shoes"
We sell leather shoes based on the concept of ``good quality.''
Repair what needs repair,
We maintain all our products.
I also started repairing shoes.
We also repair and sell some products.
Please check the description as it is stated in the description.

◆ Regarding returns: If there is a defect in the product
We will handle returns at our own expense (cash on delivery) .
Within 7 days of receiving it,
Please contact us and return the item.
If you try on the item outdoors, it will not be eligible for return as the condition of the item will change.

◆Returns due to size issues will be accepted at the customer's expense .
Refunds will only be for the product price .
You will be responsible for shipping costs at the time of purchase.
*Please check both the photos and the description.
*Returns of incorrect sizes are only accepted by those who have consulted us in advance.
*If you have any concerns, please contact us in advance to confirm the size.

◆ Regarding the "Search by size" category
The notation shows a comparison of general sizes,
Sizes may vary depending on the brand.
Please check the official brand website, etc.
I would appreciate it if you could check the size.

◆Regarding order cancellations, we also sell products at stores at the same time.
Items may be purchased at the same time on the same day.
In that case, in-store sales will take priority.
In that case, we will notify you by email and refund you.
Please be aware of this.

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◆ Regarding the condition of the product, we will state if there is dirt, etc.
Please check the photos and description.
Since the check is done by a person,
There may be some oversights.
If you are looking for perfection, please purchase from an authorized dealer.
*If you need to check the product condition,
Please contact us via the inquiry form on the product page.

◆About shipping Items will be shipped in simple packaging or in a box.
*Recycled cushioning materials and cardboard may be used.
Please be aware of this.

Regarding shipping date and time, we aim to ship within 2-3 days of your order.
We inspect the products you purchase,
We will make a final check, so it will take some time before shipping.

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◆ Description based on the Specified Commercial Transactions Act ・Seller: Kutsuya Ikeda

・Representative: Akira Ikeda

・Postal code: 810-0054

・Address: 2-2-5 Imagawa, Chuo-ku, Fukuoka City, Fukuoka Prefecture

・Telephone number: 050-7117-3098

・Reception hours: Weekdays 10:00-19:00

・Email address: info@kutsuya-ikeda.com

・Explanation of charges other than product price Shipping fee: Shipping fee by prefecture Hokkaido 2700 yen Tohoku 1800 yen
Kanto and Shinetsu 1,500 yen
Hokuriku and Chubu 1,200 yen Kansai and Shikoku 1,100 yen Chugoku and Kyushu 1,000 yen


・Application deadline is within 3 days after placing your order.
If payment is not received within 3 days of placing your order,
Your order will be automatically cancelled.

・Sales volume
Since these are second-hand items, they are all one-of-a-kind.
New items may be in stock.
Please check the quantity on the product page.

Delivery time: We will ship within 2-3 days after payment confirmation.
If we are closed for an extended period such as the New Year holidays, the long spring holidays, or the Obon holidays, we will post information about this, so please check it before placing your order.
There may be delays depending on the delivery situation.
We will provide you with a tracking number when we ship your order.
Please contact the shipping company.

・Payment method ①Credit card settlement ②Bank transfer

Payment deadline: within 3 days of placing your order

- Regarding returns, exchanges, and cancellations, if there is a defect in the product, we will accept returns by cash on delivery.
Please contact us and return the item within 7 days of receiving it.
Returns for wrong size will be accepted with return shipping costs borne by you.
※Returns for wrong sizes are
Only available to those who have been consulted in advance.

・Qualifications and licenses Secondhand goods dealer license Fukuoka Prefectural Public Safety Commission No. 901012110143

・Service name: Shoe store Ikeda

・Website URL: https://kutsuya-ikeda.com/